Customer CONVERSATIONS 2018 Great customer conversations always connect clients and organizations through a strong bond. It's a meaningful exchange of problems, solutions, suggestions, and feedback in a friendly environment. The basic purpose of customer conversations...

SUPPORT AUTOMATION 2018 The customer support automation is the most recent addition of the technology in the customer service to automate the tasks. It will not only speed up the process of working but also gives the accuracy to the agents. The evolution of Artificial...

IMPROVING SUPPORT TEAM The Customer Support Team Presently, the customer support team is a backbone of any organization that guides the visitors and customers throughout the sales journey, resolves their concerns and ensures the clients' satisfaction. With the advent...

The Inbound leads guide 2018 Inbound Leads are the individuals that interact with you by coming to your site, sign up for the services, trial or demo. They have read your contents or blogs before communicating with you. So, inbound leads know more about your company....

HOW INBOUND MARKETING AFFECTS BUSINESS 2018   Inbound Marketing is a strategy in which a company attracts its leads through blogs, content marketing, SEO and social media. It's a contented and cost-effective way to turn your qualified prospects into the regular...

CONVERSION RATE CALCULATIONS How to calculate the conversion rate? This is the big question and its answer must be known to every big and small business to examine the performance of the sales funnel. But we have to learn first what is a conversion? In simple words,...

Content marketing services Every business, big or small, needs content marketing services to increase its traffic, retaining the existing customers, attracting the new ones, explaining the services to the clients and directs you to find the solution of your business...

Customer Services Trends 2018 In this modern and competitive era, customer service is much more than a sales journey. The customer prefers a business that provides the accurate services at the real time. It's a great responsibility for the customer service to manage...

Customer Service List 2018 In the modern era, as businesses have more informed customers and demands for a perfect customer service, it's time for the brands to pay more attention to the performance of customer service. In short, organizations must have strategies for...

BUSINESS LEADS OF INTEREST 2018 In our daily lives, we show interest in many products or services offered by a brand but aren't sure about purchasing. In such scenario, we are leads, whether we buy some products or not. A lead can be an individual or an organization....