Sales And Their Meaning To Your Business Sometimes, sales and marketing are assumed as one but sales meaning is different. These are the actions that are related to the selling of your products or services in a given time period. It can be seen as a measure of how...

live chat integration 2018 Live chat is a flexible tool that many organizations use on their websites to connect with their consumers. It not only raises the sales but also tells you about the state of your business. By signing up and installing the live chat on your...

WAYS TO HAVE YOUR GREAT MESSAGE DELIVERED A great message that is used to interact with the clients has a deep impact on them. These are used to spread awareness regarding your products and services, for promotions and to get the attention of potential prospects. A...

content marketing world The content marketing world is all about creation, publication, and distribution of articles to a target audience in order to bring new traffic to your business. Reports are the heart of most successful digital marketing campaigns but few of...

Customer Engagement Strategies 2018 Presently, customer engagement strategies are the foremost priority of each business as they help to nurture the communication between the brand and prospects. According to research, it is 6 times more expensive to get a new client...

Lead Generation Strategy Lead generation strategy is a marketing process to attract people to your business. The main focus of the lead generation strategy is to find unique ways to capture leads to develop sales pipelines. Instead of using mass advertisements and...

the fastest Customer feedback analysis Customer feedback analysis is the best practice to increase online sales if you are focused on collecting the right feedback. If an organization is facing the competitive environment, it must analyze the customer feedback to...

Customer Service Automation Automated customer service is a method to provide customer support with the help of an automated system like Artificial Intelligence(AI), chatbot and others. It is an effective way to provide 24/7 support and reduce the cost of human...

Chat Support Challenges 2018 Chat support is a form of communication between customers and the representatives. In this, both parties should be present at the same time to engage in the conversation. Chat support has many forms- from traditional means to modern ones...

Customer Service Metrics 2018 Customer service metrics are the key performance factors that give you the clear picture of the contribution your service department is making to the overall progress of the company. Good customer service metrics is like a detailed...