Blog: Why Facebook Chatbot Sucks .. (Kinda)  !

Blog: Why Facebook Chatbot Sucks .. (Kinda) !

  David Marcus announced the Messenger Platform which in his words would be used by businesses to build “deeper interactions with customers “  in a “contextual, convenient and delightful way”. There’s nothing new in the concept of Chat Bots .The concept of chat bot...
Blog: 6 Proven Strategies for Conversion Optimization

Blog: 6 Proven Strategies for Conversion Optimization

You have worked so hard to optimize your website on Google and obviously have invested in the process. If you want to double or triple your website’s conversion rate, then you ought to know the six strategies that are proven to boost conversion rates. Below is the...
Blog: Customer Service and Business Sustainability

Blog: Customer Service and Business Sustainability

Surveys and studies done over the past few years have shown that  outstanding customer support services significantly improve business sustainability rates. Transition from transactional economy ( industrial age) to network economy ( internet age ) has made customer...