Are You Embarrassed by Your Customer Support Skills? Here’s What to Do Right Away!
CUSTOMER SUPPORT SKILLS THAT WILL BOOST SERVICES No doubt, many companies are now recognized for their customer service. But what happened when customer service is not properly trained? What if it lacks the ability to communicate with the customers in a formal way?...
read more15 Trends shaping the future of Customer Service
76 % of the consumers say that they view customer service as the true test of how much a company values them.
read moreWhy Facebook Chatbot Sucks .. (Kinda) !
Facebook Bot platform , at the most can provide business with ,shallow interactions with customers in a non-contextual, convenient and not so pleasant way,
read more6 Proven Strategies for Conversion Optimization
You have worked so hard to optimize your website on Google and obviously have invested in the process. If you want to double or triple your website’s conversion rate,
read more6 Most Effective Strategies for Growth Hacking
The term growth hacking is in itself a proof that marketing techniques for startups and businesses have greatly matured and have been improvised.
read moreCustomer Service and Business Sustainability
Surveys and studies done over the past few years have shown that outstanding customer support services significantly improve business sustainability rates. This article explores the dynamics between customer support and business continuity.
read moreWhat is Growth Hacking? 7 Things You Need to Know
The main objective behind growth hacking is focusing on the vertical growth of the startup even before thinking about how you are going to market it in the lateral space.
read moreHow Live Chat Can Convert a Casual Website Visitor into a Buyer
The quality of support that the customer services provide is directly related to the growth of the business. Now, with Live Chat feature, which many websites are offering, the customer support response time has been considerably reduced leading to increase in customer satisfaction.
read moreTop 10 Lead Conversion Strategies
Effective lead conversion strategies can instantly give your business the boost that you have been waiting for. Without effectual conversion strategies, your business will not only suffer but will lose hundreds of dollars in unproductive advertising as well.
read more6 Eye Opener Stats on Lead Conversion
Businesses are only able to measure their success or failure by taking into account the sales figures and popularity and acceptability statistics. This articles lists 6 surprising figures on lead generation.
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