15 Trends shaping the future of Customer Service

15 Trends shaping the future of Customer Service

76 % of the consumers say that they view customer service as the true test of how much a company values them. As a corollary of which 62 % of the consumers worldwide changed doing business with companies who did not live upto their expectation . Technology is evolving fast and so are customers’ expectations. Listed below are some trends which are shaping the future of customer services.

 

customer services trends

customer services trends