The greatest dichotomy that merchandising at the consumer level has ever experienced is physical and virtual dealings. Google is the new scripture in today’s global religion. Your business growth can only be warranted by a powerful online presence.

Online marketing makes no bones about the need for seamless communication with website visitors. Integrating live chat with your business website can have a great impact in successful resolution of customer issues and consequentially, in boosting online sales. If your...

When it comes to converting leads into sales quality customer care services have an important role to play in business. To ensure delivery of real time answers to the customers, numerous online businesses have been integrating live chat support in their e-commerce...

Live chat technology in e-commerce sites has been proven to be one of the most obvious modes of communication with their customers. Even a while back, telephonic conversations and emails used to be the mediums of reach between businesses and their customers. However,...

New research has found that modern day consumers can hardly wait for a few minutes to get a response from a business. If you want to play by the rules of the transforming market, you got to bring more speed and flexibility in your day-to-day customer interaction. On...

It is a fact that excellent customer service can work hand in hand to obtain remarkable sales results. If you can resolve all queries of your prospects immediately, you can be sure that half the sale is already made. Live chat is proven and tested approach to help you...