Easy Customer Service Checklist

Easy Customer Service Checklist

Customer Service List 2018 In the modern era, as businesses have more informed customers and demands for a perfect customer service, it’s time for the brands to pay more attention to the performance of customer service. In short, organizations must have...
Classification of Leads of Interest in 2018

Classification of Leads of Interest in 2018

BUSINESS LEADS OF INTEREST 2018 In our daily lives, we show interest in many products or services offered by a brand but aren’t sure about purchasing. In such scenario, we are leads, whether we buy some products or not. A lead can be an individual or an...
15 Trends shaping the future of Customer Service

15 Trends shaping the future of Customer Service

76 % of the consumers say that they view customer service as the true test of how much a company values them. As a corollary of which 62 % of the consumers worldwide changed doing business with companies who did not live upto their expectation . Technology is evolving...
Why Facebook Chatbot Sucks .. (Kinda)  !

Why Facebook Chatbot Sucks .. (Kinda) !

  David Marcus announced the Messenger Platform which in his words would be used by businesses to build “deeper interactions with customers “  in a “contextual, convenient and delightful way”. There’s nothing new in the concept of Chat Bots .The concept of chat bot...
6 Proven Strategies for Conversion Optimization

6 Proven Strategies for Conversion Optimization

You have worked so hard to optimize your website on Google and obviously have invested in the process. If you want to double or triple your website’s conversion rate, then you ought to know the six strategies that are proven to boost conversion rates. Below is the...